Privacy Policy


Thai Travel Store Company Limited

Privacy Policy of Thai Travel Store Company Limited


Effective Date: 31st March 2025


Thai Travel Store Company Limited ("we," "us," or "our") values your privacy and adheres strictly to Thailand's Personal Data Protection Act (PDPA) and other applicable privacy regulations.


This updated Privacy Policy describes clearly and transparently how we handle your personal data.


  1. Information We Collect

We may collect the following personal data:


  • Personal Identification Information: Name, email, phone number, postal address, passport details, national ID, and related identification information.
  • Booking & Travel Information: Itinerary details, travel preferences, special requests, and related travel services.
  • Financial Information: Payment details such as credit card or bank information, billing addresses.
  • Communication Data: Correspondence and communication records.
  • Technical Data: IP address, browser type, cookies, and usage data from our website.
  • Sensitive Personal Data: Health information (only where necessary for your travel).

  1. How We Collect Information

Your personal data is collected through:

  • Direct interactions (forms, emails, phone calls).
  • Automatic methods (cookies and website analytics).
  • Third-party sources (payment services, travel partners).

  1. Purpose of Data Processing

We process your data for:

  • Providing and managing travel services.
  • Customer support and communication.
  • Marketing and promotional materials (with your explicit consent).
  • Business improvement and analytics.
  • Legal and compliance obligations.

  1. Legal Basis (PDPA Specific)

Under the PDPA, we process data based on:

  • Consent: Explicit permission for processing specific data.
  • Contractual Necessity: Required for service delivery.
  • Legal Compliance: To fulfill legal requirements.
  • Legitimate Interests: Essential business purposes without infringing your rights.

  1. Data Sharing and Disclosure

We share your personal data responsibly with:

  • Trusted Service Providers (hotels, airlines, tour operators).
  • Legal authorities and regulatory bodies, if legally obligated.

  1. Data Security

We employ rigorous technical, administrative, and physical security measures, including encryption, secure data storage, and restricted data access.


  1. International Transfers

Your data may be transferred internationally. We implement strict safeguards required under PDPA, including appropriate contractual measures, ensuring data protection consistent with Thai law.


  1. Data Retention

We retain personal data only as long as necessary for the stated purposes or legal compliance. Unnecessary data is securely deleted.


  1. Your Rights under PDPA

You have the right to:


  • Access your personal data.
  • Request data correction.
  • Withdraw consent at any time.
  • Object to data processing activities.
  • Request data deletion or restriction, subject to certain legal limitations.
  • Data portability, where applicable.

To exercise your rights, contact us via email: info@thaitravelstore.com.


  1. Data Breach Notification

In compliance with the PDPA, we will notify you and Thailand's Office of the Personal Data Protection Commission (PDPC) within 72 hours of becoming aware of a personal data breach.


  1. Cookies Policy

We utilize cookies for better service delivery. See our detailed Cookie Policy for more information.


  1. Amendments to Policy

We periodically review and update our Privacy Policy to comply with PDPA requirements and reflect our business practices. Changes will be clearly posted on our website with revision dates.


  1. Contact Information

For privacy-related questions or concerns, please contact:


Thai Travel Store Company Limited 190/64, Chalongsuk Village, Pracha Uthit 1 Road, Moo 5, Ratsada Sub-district, Mueang Phuket District, Phuket Province, 83000


Email: info@thaitravelstore.com

Website: thaitravelstore.com

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